Parts Advisor

Scania Nederland B.V.; Bristol; On-site; GBP 26,000 - 35,000; Full time

Job summary

An exciting opportunity awaits for a customer-focused individual to join a dynamic team as a Parts Advisor. In this role, you will ensure timely and efficient parts supply while being the main point of contact for all parts queries. The company offers a competitive salary and an excellent benefits package, including in-house training, generous holiday allowance, and a supportive work culture. Join a forward-thinking organization that values diversity and invests in colleague development, providing you with opportunities for career progression both locally and globally.

Benefits

In-house training

25 days holiday + public holidays

Competitive employer pension

Discounts on major retail outlets

4x basic salary life insurance

Annual ‘Company Success Payment’

Qualifications

• Organized individual with strong customer service skills.
• Experience in stock management and parts supply.

Responsibilities

• Build and develop relationships with customers, delivering first-class service.
• Liaise with suppliers to ensure timely parts ordering.
• Assist in controlling the branch's stock profile.

Skills

Customer Service

Organizational Skills

Stock Management

Education

High School Diploma

Job description

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Working Hours: Rotating shift pattern Monday – Friday 06:00 – 14:30 | 14:00 – 22:00 | 1 in 5 Saturdays required.

Salary starting from £26,457 per annum plus an excellent benefits package.

• In-house training provided to support career progression
• 25 days holiday + public holidays which increase with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer-focused individual to join our Avonmouth branch. As a Parts Advisor, you will be an integral part of the team, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities:
• Build and develop relationships with customers, delivering a first-class service, proactively keeping customers up to date, and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling the branch's stock profile.
• Proactively undertake and oversee stock checks.

If you are interested in this exciting opportunity, please apply today.

Next steps:
1. If you like the sound of this position, please apply today.
2. A member of the Scania Recruitment team will contact you to discuss your application.
3. If successful, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please contact our Recruitment Team, and we’ll be happy to discuss these with you.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile by providing an industry-leading employment package. Our benefits include a pension scheme, life insurance, financial incentive schemes, and discounts on major retail outlets including groceries.

At Scania, we invest heavily in colleague development, offering comprehensive training and career progression opportunities both in the UK and globally.

We foster a strong, supportive culture where each individual is valued, respected, and encouraged to contribute. We trust each other to act and make decisions, and we promote a flexible work environment tailored to individual needs. Diversity and inclusion are strategic priorities for us. By embracing a wide range of skills, backgrounds, and experiences, we ensure the right people are in the right roles, driving our business forward. We aim to create an inclusive, family-friendly environment where everyone feels proud and happy to work.

Scania is committed to delivering exceptional products and services, and our core values—CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT—are reflected in all we do.