Parts Advisor

Eastern Western Motor Group; Dundee; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Industry training

Birthday off

40 days annual leave

Pension and death in service

Colleague discounts

Discount partner

Vehicle referral bonus

Study days available

Job summary

Eastern Western Motor Group is hiring a Parts Advisor for Nissan Dundee. The role focuses on customer service, stock management, warranty handling, and teamwork to support dealership goals. You will participate in training, stay current with products and promotions, and ensure accurate parts handling and display upkeep.

The position demands the right to work in the UK and offers a structured benefits package in a busy automotive environment across Scotland.

Qualifications

• Must have the right to work in the UK.

Responsibilities

• Promptly and courteously serve customers while understanding their requirements and dealership terms.
• Monitor and manage stock levels, deliveries, checks, and maintain clean, organized parts storage.
• Handle warranty materials, maintain surcharge ledger, and ensure proper packing and dispatch of parts.
• Attend internal and external training, stay updated on products, trends, and promotions.
• Collaborate with suppliers and colleagues to hit departmental goals and keep displays up to date.

Skills

Right to work in UK

Job description

About the Role

Parts Advisor

Nissan Dundee

Salary £28,500 OTE up to £32,000

Job Opportunity

• Customer Service & Rapport Building: Ensure all customers are served promptly and courteously, building rapport and understanding their requirements while being aware of dealership trading terms.
• Stock Management & Storage: Monitor stock levels, verify deliveries, assist with stock checks, ensure proper storage and cleanliness of parts, and report any stock damage or losses.
• Warranty & Financial Procedures: Handle warranty materials, maintain a surcharge ledger, and adhere to cash, cheque, and account handling procedures while ensuring proper packing and dispatch of parts.
• Training & Industry Awareness: Attend internal and external training courses, stay updated on new products, industry trends, and promotions, and maintain awareness of ongoing marketing campaigns.
• Team Collaboration & Goal Support: Maintain good relationships with suppliers and colleagues, contribute to departmental goals, and ensure that parts and accessories displays are kept up-to-date.

#EWMG2

Essential Skills

To be considered for this position, you must have the right to work in the UK.

About Company

For nearly a 100 years, Eastern Western Motor Group has been built on great people, strong relationships and a passion for delivering exceptional customer service. Today, we are one of Scotland's leading automotive businesses, employing over 1,850 colleagues across a wide range of brands and locations.

Guided by our BASICS values, we' are proud of the careers we have helped build, the talent we have developed and the long service of colleagues who have chosen to grow with us.

Whether you are just starting out or looking for your next challenge, there has never been a better time to join us and see where your career can take you.

Benefits

• Industry leading training and development opportunities.
• Enjoy your birthday off on us every year!
• Generous Holiday Allowance - Your free time matters to us! We give all our colleagues up to 40 days annual leave each year.
• Your Family Matters - As a family run Company, your family matters to us. We offer our colleagues a pension plan, death in service scheme and access to our colleague savings club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.