Parts Advisor

Vertu Motors; Halifax; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Online rewards platform

Preferential service rates

Colleague car purchase scheme

Share incentive plan

Pension

Enhanced maternity/paternity/adoption

Continuous learning and development

Job summary

Vertu Nissan Halifax is seeking a Parts Advisor to join our busy Parts team. You’ll handle inbound parts enquiries, identify parts, and provide accurate parts advice to customers and trade clients.

The role offers a basic salary of £13.60 per hour with a 42-hour week, Monday to Friday 8:00am–5:00pm and alternate Saturdays. Benefits include training and opportunities for progression within the Vertu Motors group.

Qualifications

• Parts experience in motor industry.
• Confident with computers, systems and online platforms.
• Committed to delivering excellent service and enjoy working as part of a team.
• Organised with strong attention to detail and a proactive approach.
• Comfortable working to targets and sales objectives.
• Willingness to engage in regular training and professional development.

Responsibilities

• Handle inbound parts enquiries and orders via phone and online platforms.
• Accurately identify and source parts to meet customer needs.
• Use promotions and offers to meet team and individual targets.
• Upsell or add value in a customer-focused way.
• Keep product knowledge up to date through training and resources.
• Build strong relationships with customers and internal teams.

Skills

Parts experience

Computer literacy

Sales oriented

Team player

Organised

Attention to detail

Job description

Vertu Nissan Halifax

Are you looking for a new challenge within the motor industry? At Vertu Nissan Halifax, we’re excited to offer an opportunity to join our supportive and professional Parts team.

Basic salary:£13.60 per hour + excellent company benefits
42 Hours:Monday to Friday, 8:00am–5:00pm | Alternate Saturdays, 8:00am–12:00pm (as per rota)

Why Join Us?

At Vertu Motors, we pride ourselves on creating a workplace where everyone can thrive. We invest more in personal development than any other motor retailer.

As a Parts Advisor in our dynamic team, you’ll be working in a fast-paced environment, supporting trade customers by providing exceptional service and accurate parts advice.

What You’ll Be Doing:

• Handling inbound parts enquiries and orders via phone and online platforms
• Accurately identifying and sourcing parts to meet customer needs
• Using available promotions and offers to meet team and individual targets
• Looking for opportunities to upsell or add value in a helpful, customer-focused way
• Keeping your product knowledge up to date through regular training and company resources
• Building strong, positive relationships with customers and internal teams

Representing Nissan – A Global Leader in Innovation

As part of our team, you’ll be representingNissan, a brand renowned for:

• Cutting‑edge technology– from ProPILOT driver assistance to advanced EV systems
• Market‑leading electric vehicles, including the pioneering Nissan LEAF and the award‑winning ARIYA
• Exceptional reliability and build quality, trusted by millions of drivers worldwide
• A diverse, exciting model range, from city cars to SUVs and commercial vehicles

Nissan’s commitment to innovation, sustainability, and customer satisfaction makes it an inspiring brand to sell — and one that customers genuinely love.

What We’re Looking For:

• Parts Experience from a similar role within the Motor industry.
• Confident working with computers, systems, and online platforms
• Committed to delivering excellent service and enjoy working as part of a team
• Organised, have a strong attention to detail and a proactive approach
• Comfortable working to targets and sales objectives
• Willingness to engage in regular training and professional development

What You’ll Get in Return:

• 25 days holiday (rising with service) + bank holidays
• Access to an online rewards platform – cashback and discounts at top retailers
• Preferential service rates
• Colleague car purchase scheme
• Share incentive plan and pension
• Enhanced maternity, paternity, and adoption benefits
• Continuous learning and development opportunities

As part of our recruitment process, we will carry out employment checks, including references, address and credit history, and may also complete a criminal record and driving licence check.

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