Parts Advisor

JR United Kingdom; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dedicated Parts Advisor to join their Chester team. In this full-time role, you will enhance customer satisfaction and drive growth in the parts business. Your expertise in parts experience, particularly with prestigious brands, will be essential in delivering outstanding service. Join a family-owned business with over 30 years of experience, where your contributions will make a significant impact. If you thrive in a fast-paced environment and are passionate about customer service, this is the opportunity for you!

Qualifications

• Comprehensive understanding of all procedures within the Parts Department.
• Ability to maintain a high standard of service.

Responsibilities

• Meeting customer requirements and driving growth in the parts business.
• Ensuring procedures are followed consistently.

Skills

Parts experience with BMW or a prestige centre

Strong vehicle knowledge

Excellent communication skills

Experience reporting to Senior Managers

Attention to detail

Ability to work under pressure

Team player

Computer literate

Job description

Social network you want to login/join with:

Halliwell Jones is a trusted, family-owned business with over 30 years of experience representing the BMW, MINI, and Motorrad brands. With dealerships in Chester, North Wales, Warrington, Wilmslow, and Southport, we are committed to delivering outstanding customer service while offering excellent benefits to our valued team members.

Role Description

We are looking for a full-time candidate to join our team at Chester as a Parts Advisor. The role involves meeting all customer requirements and driving growth across all aspects of the parts business through direct selling. You will be expected to have a comprehensive understanding of all procedures within the Parts Department and ensure that these are followed consistently to maintain a high standard of service. Your contributions will be key to enhancing customer satisfaction and expanding the parts business.

Skills

• Parts experience with BMW or a prestige centre
• Strong vehicle knowledge, particularly with BMW or a prestige centre
• Excellent communication and customer liaison skills
• Experience reporting to Senior Managers and Heads of Business
• Ability to professionally communicate the company’s products and services
• Strong attention to detail
• Ability to work well under pressure and meet tight deadlines
• Team player with the ability to use initiative
• Computer literate, including proficiency in Word packages and Drive

Ready to be part of our team? We’d love to hear from you! Send your CV to [emailprotected] or connect with us on LinkedIn. Let’s start this exciting journey together!