Parts Advisor

Vantage Motor Group; Blackburn; Presencial; GBP 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday

Parking onsite

Pension scheme

Specsavers vouchers

Employee discounts

Service/Repair discounts

Descripción de la vacante

Vantage Motor Group in Blackburn is seeking a Parts Advisor to plan and coordinate our dealership’s Parts sales, helping customers find the right product while maximising margins. You will communicate by telephone and face-to-face to understand needs and guide recommendations.

The role requires prior motor industry experience and a full UK driving licence. You will also handle stock ordering, maintain stock and accessory levels, and complete administration including customer records and

Formación

• Experience in motor vehicle parts and accessories preferred.
• Proven ability to build rapport with customers.
• Experience with stock ordering and stock intake.

Responsabilidades

• Plan and coordinate parts sales to meet customer needs.
• Build rapport with customers via phone and in person.
• Order parts for Service team and manage stock levels.
• Handle customer records and invoicing.

Conocimientos

Motor industry experience

Driving Licence (UK)

Customer service skills

Descripción del empleo

In this customer facing role you will plan and co-ordinate the dealership's Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order to gain a good understanding of the customer's needs and be able to guide them towards the product that will best meet their needs and requirements. You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing. To be considered for this role you must have previous motor industry experience. Our ideal Parts Advisor

• Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
• Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product they require.
• Have gained experience in stock ordering and stock intake in a similar customer facing role.
• You must hold a full clean UK Driving Licence.

New opportunity not to be missed! Vantage are looking for a Parts Advisor to join our team based in Toyota Blackburn. In return you will receive a competitive starting salary of £32,360.75 per annum including OTE plus excellent benefits!

At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.

What benefits we offer our employees:

• Preferential rates for servicing / repairs on your family and friend's cars
• 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
• Enhanced Maternity and Paternity package
• Parking onsite
• Specsavers vouchers
• Access to a membership with shopping discounts
• Contributory workplace pension scheme