Parts Advisor

Eden Motor Group; Basingstoke; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Perkbox access

Vehicle discounts for family

Birthday day off

Death in service

Pension

Job summary

Eden Motor Group in Basingstoke is seeking an experienced motor Parts Advisor to join our parts department. You will demonstrate an organised and systematic approach to work, with the prime focus on providing complete satisfaction to customers both internal and external.

In return we will provide a competitive salary as well as Eden benefits such as up to 33 days holiday, Perkbox access, discounts on vehicles and servicing, a birthday day off, pension and flexible working hours.

Qualifications

• Experienced motor Parts Advisor with focus on customer satisfaction.
• Ability to identify customer needs face-to-face and via telephone.
• Organised and systematic approach to work to meet customer expectations.

Responsibilities

• Identify customer needs face-to-face and via telephone.
• Provide complete satisfaction to internal and external customers.
• Assist in parts department operations and customer service tasks.

Skills

Customer-focused

Team-player

Organized

Job description

Location Basingstoke

Working Hours Full Time

Benefits Aftersales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking for an experienced motor Parts Advisor to join our parts department in Eden Basingstoke. The successful candidate will be able to demonstrate an organised and systematic approach to work with the prime focus being on providing complete satisfaction to customers both internal and external. Therefore, a track record of accurately identifying customer needs, both face to face and via the telephone, and ensuring that they are met is essential.

In return we will provide you with a competitive salary as well as the following Eden benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
• Access to an Employee Assistance Programme, including on-line GP for you and your dependants.

If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required.

Job Types: Full-time, Permanent