Parts Administrator

Recruit Mint Ltd; Peterborough; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30k

Salary progression

Mon-Fri 8-5

Overtime on Saturdays

Supportive environment

Career development

Growth opportunities

Job summary

Recruit Mint Ltd. is seeking a reliable Parts Administrator to join our busy Peterborough team. The role combines administration, customer service and occasional warehouse support, with a focus on delivering excellent service to customers and clients.

You will process parts orders, manage POD data, and communicate with customers by phone and email. The position requires a professional, organised individual who can multi-task in a fast-paced environment.

Qualifications

• Customer-focused with a professional and friendly approach.
• Excellent telephone manner and strong communication.
• Confident dealing with customers by phone and email.
• Proficient IT skills and ability to multi-task in a busy environment.

Responsibilities

• Processing and administering parts orders.
• Entering, updating, and tracking POD information.
• Liaising with customers by phone and email, providing excellent service.
• Building and maintaining relationships with customers and ensuring needs are met.
• Responding to enquiries and resolving issues professionally.
• Managing administrative tasks accurately and efficiently.
• Assisting with packing parts to support the warehouse.
• Working with colleagues to ensure smooth day-to-day operations.

Skills

Customer service

Telephone etiquette

Communication skills

IT skills

Organised

Team player

Work under pressure

Tools

Microsoft Office

CRM software

Job description

Parts Administrator

Location: Peterborough

Hours: Monday to Friday, 8:00am - 5:00pm

Salary: £30,000 per annum

Overtime: Some Saturday work required during peak periods, paid at the overtime rate.

We are looking for a reliable, organised, and customer-focused Parts Administrator to join our busy team in Peterborough. This is a varied role that combines administration, customer service, and occasional warehouse support. Customer service is key to this position. You will be an important point of contact for our customers and clients, ensuring enquiries are handled professionally, orders are processed accurately, and customers receive a high level of service at all times.

Key Responsibilities

• Processing and administering parts orders
• Entering, updating, and tracking Proof of Delivery (POD) information
• Liaising with customers and clients by phone and email, providing excellent customer service
• Building and maintaining positive relationships with customers and ensuring their needs are dealt with promptly
• Responding to customer enquiries and resolving issues in a professional and helpful manner
• Managing administrative tasks accurately and efficiently
• Assisting with packing parts when required to support the warehouse team
• Working closely with colleagues to ensure smooth day-to-day operations
• Supporting the wider team as required during busy periods

About You

• Customer service focused with a professional and friendly approach
• Excellent telephone manner and strong communication skills
• Confident dealing with customers and clients by phone and email
• Good IT skills, with confidence using Microsoft Office and computer-based systems
• Organised, accurate, and able to manage multiple tasks
• Flexible and willing to support different areas of the business when needed
• Able to work well under pressure in a busy environment
• Professional, reliable, and a positive team player
• Previous experience in a parts, logistics, administration, or customer service role would be an advantage

What We Offer

• Competitive salary of £30,000 per annum
• Regular pay reviews, providing the opportunity for salary progression
• Monday to Friday working hours (8:00am-5:00pm)
• Overtime paid for Saturday work during busy periods
• A supportive and friendly working environment
• Opportunity to become a valued member of a growing team
• The opportunity to develop your skills and progress within the business

If you are organised, customer-focused, and enjoy providing excellent service in a fast-paced environment, we'd love to hear from you