Customer Order Administrator

Confidential; Peterborough; Hybrid; GBP 15,000 - 22,000; Full time

Job summary

Confidential is seeking a Customer Order Administrator to join the busy Customer Order Management team in Peterborough on a 6-month temporary contract. The role is hybrid, with three days on site per week, and pays £13.49 per hour. Starting August/September 2026.

You will handle order processing, data entry and admin tasks, allocate parts, prepare export documentation and support reporting. The ideal candidate has administration or order processing experience and strong MS Office skills;

Qualifications

• Experience in administration, order processing, or data entry.
• Excellent attention to detail and accuracy.
• Strong MS Office skills: Excel, Word, Outlook.
• Ability to handle structured, repetitive tasks.
• Strong organisational skills and ability to meet deadlines.
• Proactive and eager to learn new systems.

Responsibilities

• Process customer orders accurately and within deadlines.
• Manually allocate parts to orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.
• Maintain and cleanse system data including customer records, pricing and order holds.
• Produce and distribute internal reports.
• Carry out general admin duties including filing and scanning.
• Identify and escalate issues or exceptions where appropriate.
• Suggest process improvements to support continuous improvement initiatives.

Skills

Administration

Order processing

Data entry

Attention to detail

Organisational skills

MS Office

Tools

Excel

Word

Outlook

Job description

Customer Order Administrator

Peterborough (Hybrid - 3 days onsite per week)

Pay Rate: 13.49 per hour

Starting August/September 2026

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team on a 6-month temporary contract based in Peterborough.

This is an excellent opportunity for someone with previous administration, order processing, data entry or other transferable experience would be beneficial.

Key Responsibilities

• Process customer orders accurately and within agreed deadlines.
• Manually allocate parts to customer orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.
• Maintain and cleanse system data, including customer records, pricing and order holds.
• Produce and distribute standard internal reports.
• Carry out general administrative duties, including filing, scanning and document management.
• Identify and elevate issues or exceptions where appropriate.
• Suggest process improvements to support continuous improvement initiatives.

To be successful in this role, you’ll have:

• Previous administration, order processing, data entry or other transferable experience
• Excellent attention to detail and a high level of accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• The ability to work efficiently with structured and repetitive tasks.
• Strong organisational skills with the ability to manage your workload and meet deadlines.
• A proactive attitude and willingness to learn new systems and processes.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.