Customer Order Administrator

New Appointments Group; Cambridgeshire and Peterborough; Hybrid; GBP 15,331 - 21,835; Full time

Job summary

New Appointments Group in Peterborough is seeking a Customer Order Administrator to join a busy Customer Order Management team on a 6‑month temporary contract. The role is hybrid (3 days onsite per week) and pays £13.49 per hour.

You will process orders, allocate parts, prepare shipping docs and support data entry across the order lifecycle. The ideal candidate will have administration/order management or data‑focused experience, excellent attention to detail, and strong MS Office skills.

Qualifications

• Experience in administration, order management or a data‑focused role.
• Excellent attention to detail and high accuracy.
• Strong MS Office skills: Excel, Word and Outlook.
• Ability to work with structured, repetitive tasks.
• Strong organisational skills and ability to manage workload to meet deadlines.
• Proactive attitude and willingness to learn new systems and processes.

Responsibilities

• Process customer orders accurately and within agreed deadlines.
• Manually allocate parts to customer orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer setup and credit/debit administration.
• Maintain and cleanse system data, including customer records, pricing and order holds.
• Produce and distribute standard internal reports.
• Carry out general administrative duties, including filing, scanning and document management.
• Identify and address issues or exceptions where appropriate.
• Suggest process improvements to support CI initiatives.

Skills

Attention to detail

Organizational skills

Proactive attitude

Tools

Excel

Word

Outlook

Job description

Customer Order Administrator

Peterborough (Hybrid - 3 days onsite per week)

Pay Rate: £13.49 per hour

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team on a 6-month temporary contract based in Peterborough.

This is an excellent opportunity for someone with strong administrative, order processing or data entry experience who enjoys structured, detail-focused work and thrives in busy environments.

This role is focused on ensuring customer orders are processed accurately and efficiently while supporting the administration of the full order lifecycle.

Key Responsibilities

• Process customer orders accurately and within agreed deadlines.
• Manually allocate parts to customer orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.
• Maintain and cleanse system data, including customer records, pricing and order holds.
• Produce and distribute standard internal reports.
• Carry out general administrative duties, including filing, scanning and document management.
• Identify and escape issues or exceptions where appropriate.
• Suggest process improvements to support continuous improvement initiatives.

About You

• Previous experience in administration, order management, order processing or a similar data‑focused role.
• Excellent attention to detail and a high level of accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• The ability to work efficiently with structured and repetitive tasks.
• Strong organisational skills with the ability to manage your workload and meet deadlines.
• A proactive attitude and willingness to learn new systems and processes.