Partnerships Manager

Ravelin; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Ravelin, a leading fraud detection company in London, is seeking a Partnerships Manager to cultivate long-term relationships with partners. The role involves understanding complex problems, communicating solutions, and spearheading new initiatives in a dynamic environment. Join a company that values work-life balance and innovation, while contributing to online safety.

Benefits

Flexible Working Hours & Remote-First Environment

Comprehensive BUPA Health Insurance

£1,000 Annual Wellness and Learning Budget

Monthly Wellbeing and Learning Day

25 Days Holiday + Bank Holidays + 1 Extra Cultural Day

Mental Health Support via Spill

Aviva Pension Scheme

Ravelin Gives Back

Fortnightly Randomised Team Lunches

Cycle-to-Work Scheme

BorrowMyDoggy Access

Weekly Board Game Nights & Social Budget

Qualifications

• Minimum 2 years of partnership or account management experience.
• Exceptional communication skills, both verbal and written.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Develop and maintain relationships with partners.
• Identify and manage new growth opportunities.
• Organize and plan regular workshops with partners.

Skills

Communication

Project Management

Analytical Thinking

Job description

Who are we?

Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and ensure both our clients and their customers do not fall victim to fraud.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

Develop and maintain positive long-term relationships with our partners, whilst proactively identifying and managing new opportunities with those partners.

An ability to understand complex problems and communicate the solutions they require in a clear, concise and persuasive manner is essential.

The partnerships manager is expected to have a holistic understanding of the partners they work with and be able to navigate the structures of those organisations fluidly.

The role requires an ability to foster and maintain relationships with key stakeholders both externally and internally running the day to day whilst also spearheading new projects and initiatives.

Responsibilities

• Develop and maintain positive relationships within assigned partners
• Ad-hoc support to the wider business on commercial partner management
• Grow the breadth of our relationship with the partnerships you manage
• Manage and plan regular workshops with partners
• Keep an up to date knowledge of the payments and fraud industry
• Proactively seek out growth opportunities

Requirements

• A minimum of 2 years of partnership or account management experience
• Highly skilled communicator
• Strong presentation skills, both verbal and written
• Great project management skills with the ability to manage multiple projects and relationships simultaneously
• Proactive with the drive to manage your own workload and diary
• Strong analytical thinker who thrives in a fast-paced dynamic environment
• Experience in proactively growing client relationships within an account
• Experience in identifying, developing, negotiating, and closing deals
• Proven ability to influence others and lead client engagements
• Proven experience in growing enterprise sized client accounts

Nice to haves

• Fraud, payments, cloud computing, API or data science knowledge
• Experience in working with B2C Companies, Startups (Pre/Post IPO), Scale Ups

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week, on us!
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.

*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work*