Part-Time Veterinary Receptionist – Caring Front Desk Hero

IVC Evidensia; Hatfield; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Birthday off

Healthcare benefits

Job summary

Bishops Veterinary Surgery, part of inspiring vet care, is seeking a friendly receptionist to join the team on a part-time permanent basis. You will be the first point of contact for clients, handling bookings and enquiries with a calm, professional manner.

Working 4–5 shifts per week (up to 26 hours) including occasional Saturday mornings, you will support client communications and coordinate with clinical and non-clinical colleagues to ensure a smooth client and patient journey.

Qualifications

• Friendly, organised and customer-focused
• Excellent communication skills
• Experience in a customer-facing role with focus on service and detail
• Ability to manage multiple tasks in a busy environment
• Collaborative and eager to support colleagues

Responsibilities

• Serve clients at reception and answer phones in a professional and timely manner.
• Attend to emails and perform general administrative duties including debt management

Skills

Communication skills

Customer service

Multitasking

Team player

Proactive attitude

Job description

Bishops Veterinary Surgery, part of inspiring vet care, is seeking a friendly receptionist to join the team on a part-time permanent basis. You will be the first point of contact for clients, handling bookings and enquiries with a calm, professional manner.

Working 4–5 shifts per week (up to 26 hours) including occasional Saturday mornings, you will support client communications and coordinate with clinical and non-clinical colleagues to ensure a smooth client and patient journey.