Part-Time Veterinary Receptionist – Calm, Client-Focused

IVC; Cardiff; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

6.6 weeks’ annual leave + birthday off

Holiday allowance based on service

Family-friendly policies

Healthcare and wellbeing initiatives

Learning and development

Pension scheme

Discounted veterinary care

Staff discounts

Job summary

Heath Vets in Cardiff is seeking a friendly Receptionist to join our team on a part-time permanent basis. You’ll be the first point of contact for clients, delivering a welcoming, professional and compassionate experience at every interaction.

You will manage appointments, handle enquiries, support client communications, and work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Ability to manage multiple tasks effectively in a busy environment.
• Collaborative approach and willingness to support colleagues.

Responsibilities

• Welcoming clients and guiding them through their visit.
• Managing appointments and handling client enquiries.
• Supporting the clinical team and day-to-day running of the practice.

Skills

Excellent communication

Customer service experience

Team player

Organised

Job description

Heath Vets in Cardiff is seeking a friendly Receptionist to join our team on a part-time permanent basis. You’ll be the first point of contact for clients, delivering a welcoming, professional and compassionate experience at every interaction.

You will manage appointments, handle enquiries, support client communications, and work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.