Part-Time Vet Receptionist: Warm Front Desk Hero

Medivet Group; Cardiff; On-site; GBP 4,000 - 5,200; Part time

Benefits offered by this job

Health cash plan from day one (dental,

Life Assurance 3 x salary

24-hour counselling support

5 weeks’ annual leave + Bank Holidays

Day for You - paid leave

Season Ticket Loan

Cycle to Work

Discounts on Medivet products and serv

Job summary

Medivet Group in Cardiff is seeking a part-time receptionist at our Llandaff North practice. You will greet clients, handle payments, process repeat prescriptions, and manage appointments with a calm, friendly approach.

You'll be organized, able to work as part of a team, and capable of using online booking systems and cash handling. Experience in customer service and a love of animals will help you thrive in our welcoming environment.

Qualifications

• Excellent client facing and reception skills.
• Experience of working as part of a team and building positive working relationships.
• Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
• Able to prioritise a range of tasks and own workload.
• Good numeracy skills, with the ability to manage payments and cash up.
• Experience in using online appointment booking systems.
• Administration skills and experience
• Trustworthy and responsible

Responsibilities

• Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
• Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
• Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
• Ensure appointment slots are available for clients to book online.
• Carry out reception duties, greeting clients on arrival, and updating records.
• Process any repeat prescription order requests.
• Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
• Ensure online practice information is up to date, with accurate opening hours and current colleagues.

Skills

Client facing

Reception

Teamwork

Numeracy

Cash handling

Online booking

Administration

Reliable

Tools

Online booking systems

Job description

Medivet Group in Cardiff is seeking a part-time receptionist at our Llandaff North practice. You will greet clients, handle payments, process repeat prescriptions, and manage appointments with a calm, friendly approach.

You'll be organized, able to work as part of a team, and capable of using online booking systems and cash handling. Experience in customer service and a love of animals will help you thrive in our welcoming environment.