Part Time Veterinary Receptionist

Vet Record Careers; Cwmbran; On-site; GBP 12,000 - 20,000; Part time

Job summary

Une pratique vétérinaire bien établie à Cwmbran recherche un réceptionniste enthousiaste pour rejoindre son équipe. Le candidat idéal doit démontrer de solides compétences interpersonnelles et une capacité à travailler dans un environnement dynamique, offrant un excellent service à la clientèle tout en s'occupant de diverses tâches administratives. Le poste à temps partiel comprend des avantages comme des congés annuels et un soutien au bien-être.

Benefits

6.6 weeks annual leave

Additional birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Capable de gérer les clients avec professionnalisme.
• Doit avoir un bon niveau en informatique.
• Expérience dans un environnement rapide est un plus.

Responsibilities

• Accueillir les patients et clients et gérer les prises de rendez-vous.
• Répondre aux demandes téléphoniques et traiter les paiements.
• Effectuer des tâches administratives diverses.

Skills

Interpersonal skills

Telephone manner

Computer literacy

Written communication

Verbal communication

Education

GCSEs or equivalent in English and Maths

Job description

We are looking for a friendly and enthusiastic Receptionist to join our established team at our Wellpets Cwmbran practice. The role will include welcoming patients and clients, making appointments, telephone enquiries, taking payments and further administrative tasks. This exciting role would give huge job satisfaction to a highly motivated and organised individual, who can deliver outstanding customer service.

Why join us?

We are a growing small animal practice with two well-equipped sites and a close-knit team that takes pride in fostering a supportive and collaborative environment. Every team member plays a vital role in delivering exceptional care to our patients. Our vets bring a wealth of experience, working alongside dedicated veterinary nurses and support staff who share a strong commitment to animal welfare. We prioritise open communication and teamwork, ensuring that everyone's voice is valued.

More About You

• Confident in dealing with clients and have the ability to build positive relationships with a high level of professionalism and interpersonal skills.
• Be computer literate and have at least GCSE's or equivalent in English and Maths.
• Have an excellent telephone manner and people skills.
  
  

Strong written and verbal communication skills.

• Ability to prioritize tasks according to importance in a fast-paced environment whilst providing a high quality service.
• Dependable, punctual, and able to work flexible working hours.
  
  

Working pattern

This is a part-time position, averaging 17.12 hours per week.

This will cover a variety of shifts across the week, times may vary in line with practice opening hours between 8 am and 7 pm. There is also a 1:4 Saturday morning rota, which is an 8:30 am-1 pm shift.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care