Veterinary Receptionist

VC Evidensia UK; Yeovil; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dedicated reception team as a part-time veterinary receptionist at VC Evidensia UK, where you'll provide exceptional client care and support. Responsibilities include managing appointments, processing payments, and keeping accurate records, all within a friendly and professional environment. Enjoy a competitive salary along with benefits like annual leave, enhanced parental policies, and opportunities for personal development.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Excellent telephone manner and friendly demeanor.
• Ability to work under pressure.
• Competence with computerized systems.

Responsibilities

• Booking, cancelling, and changing appointments.
• Processing payments and handling insurance claims.
• Maintaining client/patient records and stock levels.

Skills

Problem Solving

Computer proficiency

Telephone manner

Client care

Job description

Delaware Veterinary Group, Yeovil, Yeovil, South West

We now have a wonderful opportunity for a friendly, positive and enthusiastic person to join our excellent reception team on a part-time basis.

The ideal candidate will be friendly, passionate about client care and have an excellent telephone manner. They will be able to work under pressure, be competent with computerised systems, be follow procedures and protocols, be a good problem solver, and be a great team player.

Duties include

• Booking, cancelling, and changing appointments
• Processing and recording payments
• Handling insurance claims and instalment queries
• Completing the end-of-day reconciliation procedures
• Dispensing medications/prescriptions
• Keeping client/patient records up to date
• Maintaining stock levels
• Dealing with incoming and outgoing post
• Ensuring the reception area and consulting rooms are always kept clean and tidy.

Join a team you are proud to be a part of

Our Small Animal Vet Services at Castle Cary and Yeovil provide comprehensive first-opinion veterinary care for dogs, cats, rabbits, and other common domestic species. We promote good pet ownership, with particular emphasis on preventative health care. We pride ourselves on our skilled team and providing first-class quality customer service to you is our priority. More information can be found at Delaware Vets | Local Vets in Castle Cary and Yeovil - Delaware Vets

The role is based on 15 hours per week, Monday 10 am - 3 pm, Tuesday 1 pm – 7 pm, Wednesday 9 am - 2 pm and Friday 9 am - 6 pm.You will also be required to work 1:5 Saturday mornings (from 8 am to 1 pm).

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Delaware Veterinary Group, Yeovil

106 Hendford Hill, Yeovil, Yeovil, BA20 2RF, United Kingdom