Part-Time Travel Money Advisor — Nottingham

Eurochange; Nottingham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday (inclusive of bankhols

Access to Retail Incentive & BonusSche

High Street Discounts

Free 24/7 Virtual GP service for you

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Employee Assistance Programme

Wagestream – access flexible pay

Recognition Awards

Additional holiday entitlement after 1

Job summary

Eurochange is looking for a Retail Sales Assistant to join our Nottingham branch. This part-time role supports customers in Nottingham, NG16 3SG, with a fixed 16 hours per week across a mix of weekdays, weekends, and bank holidays.

You’ll learn our product range, deliver friendly service, and help customers with travel money needs. Full training provided; you’ll contribute to a welcoming, secure bureau environment and play a part in our goal to be the UK’s trusted travel money provider.

Qualifications

• At least 1 year of experience in retail sales, cash handling, and customer service.
• Confident, friendly, and positive attitude – you make customers feel welcome and valued!
• Strong communication skills, with the ability to build rapport and trust quickly
• High levels of accuracy and attention to detail when handling transactions
• A natural flair for selling and exceeding customer expectations
• Flexibility to adapt, work independently, and travel to nearby locations if required.

Responsibilities

• Delivering outstanding, friendly service that turns first-time customers into loyal fans.
• Building genuine rapport with each customer to understand their travel plans, needs, and concerns.
• Using your knowledge and enthusiasm to recommend the best products and services for every customer.
• Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive.
• Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money.
• Accurately processing transactions while ensuring full compliance with financial regulations.
• Keeping your bureau secure, presentable, and welcoming at all times.
• Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better.
• Taking ownership when your manager is away, keeping the bureau running smoothly.
• Supporting new colleagues during onboarding and sharing your knowledge with the team.
• Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed.

Skills

Retail sales experience

Cash handling

Customer service

Communication skills

Flexibility

Job description

Eurochange is looking for a Retail Sales Assistant to join our Nottingham branch. This part-time role supports customers in Nottingham, NG16 3SG, with a fixed 16 hours per week across a mix of weekdays, weekends, and bank holidays.

You’ll learn our product range, deliver friendly service, and help customers with travel money needs. Full training provided; you’ll contribute to a welcoming, secure bureau environment and play a part in our goal to be the UK’s trusted travel money provider.