Part-Time Travel Money Advisor

Eurochange; Newtownabbey; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday (inclusive of bankhols

Access to Retail Incentive & BonusSche

High Street Discounts

Free 24/7 Virtual GP service for you &

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Wagestream - access flexible pay

Recognition Awards

Job summary

Eurochange in Newtownabbey is seeking a part-time Retail Sales Assistant to join our team at the BT37 9UH branch. You will work 14 hours per week across flexible shifts, delivering warm, personalised service and handling transactions with accuracy.

With full training, you'll learn our foreign exchange products, create memorable customer experiences, support colleagues, and contribute to making travel money easier and more convenient for customers across the UK.

Qualifications

• At least 1 year of experience in retail sales, cash handling and customer service.

Responsibilities

• Delivering outstanding, friendly service that turns first-time customers into loyal fans
• Building genuine rapport with each customer to understand their travel plans, needs, and concerns
• Using your knowledge and enthusiasm to recommend the best products and services for every customer
• Engaging in conversational selling to match products to customers' needs in a way that feels natural and supportive
• Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
• Accurately processing transactions while ensuring full compliance with financial regulations
• Keeping your bureau secure, presentable, and welcoming at all times
• Promoting additional products and services to enhance each customer's journey and make their travel experience simpler and better
• Taking ownership when your manager is away, keeping the bureau running smoothly
• Supporting new colleagues during onboarding and sharing your knowledge with the team
• Being flexible to work in nearby branches when needed, helping the team succeed wherever you're needed

Skills

Retail sales experience

Cash handling

Customer service

Job description

Eurochange in Newtownabbey is seeking a part-time Retail Sales Assistant to join our team at the BT37 9UH branch. You will work 14 hours per week across flexible shifts, delivering warm, personalised service and handling transactions with accuracy.

With full training, you'll learn our foreign exchange products, create memorable customer experiences, support colleagues, and contribute to making travel money easier and more convenient for customers across the UK.