Customer Service Advisor

Fashion & Retail Personnel Ltd; England; Hybrid; GBP 16,000 - 24,000; Part time

Benefits offered by this job

Competitive salary

Paid holidays

Pension scheme

Job summary

A leading recruitment agency in the United Kingdom is offering a temporary position for a Customer Service Advisor. The successful candidate will manage customer service enquiries and work closely with management to improve service offerings. Strong customer service skills and experience in a similar role are required. This role offers a competitive salary paid weekly, paid holidays, and a pension scheme option. Immediate application is encouraged to fill the position ASAP.

Qualifications

• Previous experience in a customer service role is essential.
• Ability to manage enquiries over the phone and email.
• Experience handling feedback and admin tasks.

Responsibilities

• Manage customer service enquiries via phone and email.
• Share customer feedback with senior management.
• Perform ad-hoc administrative tasks.

Skills

Excellent customer service skills

Proactive and enthusiastic

Experience with Zendesk

Job description

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Account Director - Temps Division at Fashion & Retail Personnel Ltd

A new opportunity has arisen for a customer service advisor to join this high‑street retailer on a temporary basis starting ASAP until February 2026. The company is a well‑established business specialised in producing high‑quality sportswear and outdoor apparel.

You will be responsible for managing customer service enquiries over the phone and e‑mail, sharing customer feedback with senior management and any ad‑hoc admin tasks that are needed for the team.

The successful candidate will have previous experience working in a similar customer service role, excellent customer service skills and be proactive and enthusiastic. Prior experience using Zendesk would also be advantageous.

As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme.

As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!

• Seniority level: Associate

• Employment type: Temporary

• Job function: Customer Service
• Industries: Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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