Temp Part-Time Customer Service Advisor – Zendesk

FASHION PERSONNEL; Greater London; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Pension scheme

Job summary

Fashion Personnel is recruiting a Customer Service Advisor for a well-known high-street retailer in Greater London. The position is temporary and part-time (about 20 hours per week), starting ASAP for four months, with weekly pay and holiday entitlement.

You will handle customer enquiries by phone and email, relay feedback to senior management, and perform ad-hoc administrative tasks to support the team. Prior Zendesk experience is a plus, and a proactive attitude is essential.

Qualifications

• Experience in customer service roles; proactive and enthusiastic.

Responsibilities

• Handle customer service enquiries over the phone and e-mail in a professional manner.
• Share customer feedback with senior management and support ad-hoc admin tasks as needed.

Job description

Fashion Personnel is recruiting a Customer Service Advisor for a well-known high-street retailer in Greater London. The position is temporary and part-time (about 20 hours per week), starting ASAP for four months, with weekly pay and holiday entitlement.

You will handle customer enquiries by phone and email, relay feedback to senior management, and perform ad-hoc administrative tasks to support the team. Prior Zendesk experience is a plus, and a proactive attitude is essential.