Part-Time Student Admissions & Service Advisor

Exeter College; Exeter; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Generous holidays

Pension scheme

Free counselling

Discounted supermarket shopping

Job summary

Exeter College is seeking a Customer Service and Admissions Advisor to join our busy Admissions team in Exeter. You will be the first point of contact for prospective students, current students, employers and stakeholders, providing information and handling enquiries with excellent customer service.

You will support applicants from enquiry through to enrolment, ensuring accurate data entry and a high standard of service.

Qualifications

• Excellent customer service skills
• Strong administration and data entry
• Ability to communicate with diverse stakeholders
• Organised with attention to detail

Responsibilities

• Be the first point of contact for customers and provide information to prospective students, current students, employers and stakeholders
• Support learner journeys from application to enrolment with accurate data and high service standards
• Handle enquiries via multiple communication channels and contribute to a positive customer experience

Job description

Exeter College is seeking a Customer Service and Admissions Advisor to join our busy Admissions team in Exeter. You will be the first point of contact for prospective students, current students, employers and stakeholders, providing information and handling enquiries with excellent customer service.

You will support applicants from enquiry through to enrolment, ensuring accurate data entry and a high standard of service.