Customer Service and Admissions Advisor

Exeter College; Exeter; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

On-site role

Job summary

Exeter College is hiring a part-time Customer Service and Admissions Advisor in Exeter. You will be the first point of contact for prospective students, current students, employers and other stakeholders, providing accurate information and high-quality service.

You will support the learner journey from application to enrolment, handling enquiries through various channels and delivering admin tasks to ensure smooth admissions processes.

Responsibilities

• Act as the College's first point of contact for all customers and provide information services to prospective students, current students, employers and other stakeholders using a range of communication methods to satisfy customer enquiries.
• Support the learner journey from application to enrolment, ensuring accuracy and high standards of customer service for external and internal customers.

Job description

Customer Service and Admissions Advisor

Company: Exeter College Salary: £26,347 to £27,771 a year, pro rata Hours: Part-time Location: Exeter , EX4 4JS Working pattern: On-site Job type: Permanent

Summary

Do you love providing high quality customer service combined with administration?

Come and work as part of a team in a busy and fast-moving Admissions team. Successful candidates will be able to demonstrate excellent customer service and administration.

You will act as the College's first point of contact for all customers and provide an information service to prospective students, current students, employers and other stakeholders using a range of communication methods to satisfy customer enquiries.

You will support in the learner’s journey from application to enrolment, so it is essential that your work is accurate and that you can also deliver high standards of customer service levels to both external and internal customers.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.