Part-time Store Supervisor: Elevate Customer Experience

Robert Dyas; Horsham; Hybride; GBP 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Fantastic training

Great team

Mental health support

Ongoing incentives

Company Pension

Apprenticeship scheme

Benefits hub discounts

Résumé du poste

Robert Dyas is hiring a Store Supervisor to support the store management team and drive turnover and revenues through lean principles, while delivering outstanding customer service. You will act as an ambassador for Robert Dyas and the Theo Paphitis Retail Group, learning the business and sharing knowledge with customers on every visit.

You will help create a go-to High Street presence by training colleagues, maintaining high visual merchandising and store standards, and ensuring system security

Responsabilités

• Act as an ambassador for Robert Dyas and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
• Contribute towards making Robert Dyas a go to place on the High Street by providing a consistent high level of customer service
• Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team
• Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
• Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
• In the absence of the Store/Assistant Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.

Description du poste

Robert Dyas is hiring a Store Supervisor to support the store management team and drive turnover and revenues through lean principles, while delivering outstanding customer service. You will act as an ambassador for Robert Dyas and the Theo Paphitis Retail Group, learning the business and sharing knowledge with customers on every visit.

You will help create a go-to High Street presence by training colleagues, maintaining high visual merchandising and store standards, and ensuring system security