Rural Farm Sales Support Specialist

Mole Valley Farmers Limited; Headlam; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

Scottish Widows contributory pension –

Up to 25% colleague discount in store

Free parking on site

33 days of annual leave, includingbank

Excellent training and developmentoppo

Plenty of career progressionopportunit

Life Assurance

Employee Assistance Programme with Ret

Comprehensive colleague benefits

Enhanced Family Leave Policies

Job summary

Mole Valley Farmers Limited is seeking a friendly Farm Sales Support Advisor to join our central Farm Sales Support team in Piercebridge BSU. This part-time permanent role supports farming customers, Mole Country Stores colleagues, and external sales teams, with 16 hours per week on Thursdays and Fridays.

You will assist with pricing and product information, process orders, and support seasonal campaigns across livestock, arable, equine, silage and fencing, working with Store Managers and Retail

Qualifications

• Knowledge of farming or the wider countryside marketplace.
• Excellent communication and relationship-building skills across teams.
• Strong IT skills and high attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Flexible, adaptable and eager to learn.

Responsibilities

• Offering friendly, helpful and knowledgeable support to customers, stores and external sales colleagues
• Handling a wide range of enquiries including pricing, stock, product details, and general customer questions
• Processing customer orders accurately and keeping systems updated
• Supporting seasonal and tactical sales campaigns across key product areas such as livestock, arable, equine, silage and fencing
• Making outbound calls when appropriate to share product information or campaign updates
• Identifying opportunities to support underperforming product categories or branches
• Sharing insights on customer needs, competitor trends and product performance with the wider team
• Supporting administration and logistics activity as needed

Skills

Farming knowledge

Customer service

Communication

IT proficiency

Multi-tasking

Team collaboration

Job description

Mole Valley Farmers Limited is seeking a friendly Farm Sales Support Advisor to join our central Farm Sales Support team in Piercebridge BSU. This part-time permanent role supports farming customers, Mole Country Stores colleagues, and external sales teams, with 16 hours per week on Thursdays and Fridays.

You will assist with pricing and product information, process orders, and support seasonal campaigns across livestock, arable, equine, silage and fencing, working with Store Managers and Retail