Farm Sales Support

Mole Valley Farmers Limited; Headlam; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

Scottish Widows contributory pension –

Up to 25% colleague discount in store

Free parking on site

33 days of annual leave, includingbank

Excellent training and developmentoppo

Plenty of career progressionopportunit

Life Assurance

Employee Assistance Programme with Ret

Comprehensive colleague benefits

Enhanced Family Leave Policies

Job summary

Mole Valley Farmers Limited is seeking a friendly Farm Sales Support Advisor to join our central Farm Sales Support team in Piercebridge BSU. This part-time permanent role supports farming customers, Mole Country Stores colleagues, and external sales teams, with 16 hours per week on Thursdays and Fridays.

You will assist with pricing and product information, process orders, and support seasonal campaigns across livestock, arable, equine, silage and fencing, working with Store Managers and Retail

Qualifications

• Knowledge of farming or the wider countryside marketplace.
• Excellent communication and relationship-building skills across teams.
• Strong IT skills and high attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Flexible, adaptable and eager to learn.

Responsibilities

• Offering friendly, helpful and knowledgeable support to customers, stores and external sales colleagues
• Handling a wide range of enquiries including pricing, stock, product details, and general customer questions
• Processing customer orders accurately and keeping systems updated
• Supporting seasonal and tactical sales campaigns across key product areas such as livestock, arable, equine, silage and fencing
• Making outbound calls when appropriate to share product information or campaign updates
• Identifying opportunities to support underperforming product categories or branches
• Sharing insights on customer needs, competitor trends and product performance with the wider team
• Supporting administration and logistics activity as needed

Skills

Farming knowledge

Customer service

Communication

IT proficiency

Multi-tasking

Team collaboration

Job description

Farm Sales Support

Application Deadline: 30 September 2026

Department: Retail

Employment Type: Part Time

Location: Piercebridge BSU

Reporting To: angela cruddas

Description

We’re looking for a friendly, customer‑focused Farm Sales Support Advisor to join our central Farm Sales Support team. This is a key role supporting our farming customers, Mole Country Stores colleagues, and external sales teams. If you’re passionate about agriculture, enjoy helping people, and want to play an important part in keeping our rural customers connected to the products and advice they need, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Part time

Hours of Work: 16 hours per week, working Thursday & Friday

As a Farm Sales Support Advisor, you’ll provide warm, knowledgeable support to customers and colleagues across the business. From helping with pricing and product information to processing orders and supporting seasonal campaigns, you’ll make sure every customer receives an honest, efficient and positive experience.

You’ll work closely with Store Managers, Product Managers, Retail teams and Agri Sales colleagues to ensure a seamless service and strong communication across all channels.

Key responsibilities include:

• Offering friendly, helpful and knowledgeable support to customers, stores and external sales colleagues
• Handling a wide range of enquiries including pricing, stock, product details, and general customer questions
• Processing customer orders accurately and keeping systems updated
• Supporting seasonal and tactical sales campaigns across key product areas such as livestock, arable, equine, silage and fencing
• Making outbound calls when appropriate to share product information or campaign updates
• Identifying opportunities to support underperforming product categories or branches
• Sharing insights on customer needs, competitor trends and product performance with the wider team
• Supporting administration and logistics activity as needed

About You

• Knowledge of farming or the wider countryside marketplace
• Confident communicator who can build positive relationships across teams and levels
• Strong IT skills with high attention to detail and accuracy
• Able to manage multiple tasks and deadlines
• Flexible, adaptable, and eager to learn
• A natural helper with a customer‑first mindset
• Positive, proactive and able to use your initiative

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies