Part-Time Revenue, Benefits & Payments Officer

Rotherham Metropolitan Borough Council; Rotherham; On-site; GBP 28,000 - 29,000; Part time

Job summary

Rotherham Metropolitan Borough Council is seeking a part-time Revenue Benefits and Payments Officer (22.2 hours per week) to update and maintain Business Rates and Council Tax records and to handle customer enquiries across all access channels.

You will have experience in a Revenues/Benefits office, be confident using a range of computer applications, and communicate effectively in a team or independently. Salary ranges £27,709–£29,071 pro rata.

Qualifications

• Experience in a Revenues/Benefits office or similar environment.
• Strong customer-service skills across multiple channels.
• Proficient with common computer applications and office software.

Responsibilities

• Update and maintain Business Rates and Council Tax records.
• Handle a wide range of customer enquiries via telephone, email, and online channels.

Job description

Rotherham Metropolitan Borough Council is seeking a part-time Revenue Benefits and Payments Officer (22.2 hours per week) to update and maintain Business Rates and Council Tax records and to handle customer enquiries across all access channels.

You will have experience in a Revenues/Benefits office, be confident using a range of computer applications, and communicate effectively in a team or independently. Salary ranges £27,709–£29,071 pro rata.