Part-Time Revenues, Benefits & Payments Officer

Rotherham-Metropolitan-Borough-Council; Rotherham; On-site; GBP 28,000 - 29,000; Part time

Job summary

Rotherham Metropolitan Borough Council is seeking a part-time Revenues, Benefits and Payments Officer working 22.2 hours per week. The role involves updating and maintaining Business Rates and Council Tax records and handling customer enquiries across multiple channels.

The post requires prior experience in a Revenues/Benefits office or similar organization, with strong customer service skills and the ability to use a range of computer applications.

Qualifications

• Experience in a Revenues/Benefits office or similar organisation.
• Experience dealing with customers.
• Ability to use a range of computer applications.

Responsibilities

• Update and maintain Business Rates and Council Tax records.
• Deal with customer enquiries across access channels.
• Work as part of a team and independently.

Skills

Revenues/Benefits experience

Customer service

Computer skills

Tools

Office software

Job description

Rotherham Metropolitan Borough Council is seeking a part-time Revenues, Benefits and Payments Officer working 22.2 hours per week. The role involves updating and maintaining Business Rates and Council Tax records and handling customer enquiries across multiple channels.

The post requires prior experience in a Revenues/Benefits office or similar organization, with strong customer service skills and the ability to use a range of computer applications.