Part-Time Retail Sales Pro — Elevate Customer Experience

PUMA SE; Wembley; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

PUMA UK is hiring a Retail Sales Associate (Part Time 12 hours) to drive sales and deliver exceptional customer experiences across our stores in the UK. The role involves store operations, inventory checks, visual merchandising, and reporting to support performance improvements.

The successful candidate will have strong product knowledge, customer service skills, and the ability to work independently while collaborating with team members in a fast-paced retail environment.

Qualifications

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service and engagement on the sales floor.
• Oversee daily store operations, including opening and closing procedures.
• Monitor stock levels, check quality, expiration dates, and pricing.
• Maintain store presentation and visual merchandising standards.
• Prepare and analyze sales reports to improve performance.
• Ensure compliance with company policies and legal requirements.
• Foster effective communication within the team and with other departments.
• Understand products and offer substitutes and related products to customers.
• Provide high standards of customer service and engagement on the sales floor.

Responsibilities

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service and engagement on the sales floor.
• Oversee daily store operations, including opening and closing procedures.
• Monitor the availability of goods in the trade section and pricing.

Skills

Sales Management

Customer Experience

Inventory Management

Visual Merchandising

Reporting

Compliance

Communication

Product Knowledge

Customer Service

Technology

Self-leadership

Job description

PUMA UK is hiring a Retail Sales Associate (Part Time 12 hours) to drive sales and deliver exceptional customer experiences across our stores in the UK. The role involves store operations, inventory checks, visual merchandising, and reporting to support performance improvements.

The successful candidate will have strong product knowledge, customer service skills, and the ability to work independently while collaborating with team members in a fast-paced retail environment.