Part-Time Retail Sales Pro | Customer Experience

PUMA Gruppe; Ellesmere Port; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

PUMA is seeking a Retail Sales Associate (Part-Time 12 hours) to deliver exceptional customer service, drive sales, and maintain store standards across our UK locations. The role emphasizes teamwork, product knowledge, and accurate stock management.

You will engage customers on the sales floor, support inventory operations, and ensure compliant, visually appealing merchandising. Open offices in Manchester, Batley, and Dublin support this role.

Responsibilities

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service and engagement on the sales floor.
• Oversee daily store operations, including opening and closing procedures.
• Manage stock levels, counts, and product availability on the sales floor.
• Maintain store presentation and visual merchandising standards.
• Prepare and analyze sales reports and provide insights to improve performance.
• Ensure compliance with company policies, procedures, and legal requirements.
• Foster effective communication within the team and with other departments.
• Understand product purposes, properties, care rules, prices, and offer related products.
• Assist customers in choosing products and resolve conflicts; problem-solving.
• Manage stock levels and ensure sizes/styles are available for customers.
• Proficiency in retail software and POS systems.
• Adhere to safety, hygiene, and company policies.
• Work independently and manage own emotions and challenges.

Skills

Sales

Customer service

Communication

Teamwork

Self-management

Problem solving

Visual merchandising

Technology

Tools

POS systems

Retail software

Job description

PUMA is seeking a Retail Sales Associate (Part-Time 12 hours) to deliver exceptional customer service, drive sales, and maintain store standards across our UK locations. The role emphasizes teamwork, product knowledge, and accurate stock management.

You will engage customers on the sales floor, support inventory operations, and ensure compliant, visually appealing merchandising. Open offices in Manchester, Batley, and Dublin support this role.