Part-Time Residential Services Coordinator Student Housing

West Sussex; West Dean; Remote; GBP 12,000 - 14,000; Part time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Mental Health First Aiders

Cycle to Work

Free entry to West Dean Gardens

Shop discounts in Sussex shops

Free short courses at West Dean

Free use of West Dean facilities (pool

Subsidised bed & breakfast rates

Job summary

West Dean is seeking a Residential Services Coordinator to manage the day-to-day administration of student accommodation, including room allocations, arrivals, departures, room changes, and residential records.

Working within Student Welcome and Campus Services, you will coordinate with colleagues across Housekeeping, Building Maintenance and Finance to ensure rooms are prepared and information remains accurate during busy arrival and departure periods.

Qualifications

• Experience in administrative, customer service, accommodation, hospitality or comparable operational role.
• Ability to maintain accurate records and respond to enquiries using IT systems.
• Strong organisational skills with attention to detail and data protection understanding.

Responsibilities

• Coordinate day-to-day administration of student accommodation, including room allocations, arrivals and departures, room changes and records.
• Serve as first point of contact for routine residential enquiries with clear information and support.
• Collaborate with Housekeeping, Building Maintenance, Finance and Academic and Student Services to keep rooms prepared and information up to date.
• Support accommodation charges, inspections, inventories, maintenance reporting and busy arrival/departure periods.

Skills

Administrative experience

Customer service

Data handling

Job description

West Dean is seeking a Residential Services Coordinator to manage the day-to-day administration of student accommodation, including room allocations, arrivals, departures, room changes, and residential records.

Working within Student Welcome and Campus Services, you will coordinate with colleagues across Housekeeping, Building Maintenance and Finance to ensure rooms are prepared and information remains accurate during busy arrival and departure periods.