Campus Residential Services Coordinator

West Dean College; West Dean; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Employee assistance programme

Mental Health First Aiders

Cycle to Work scheme

Free entry to West Dean Gardens

Discounts on retail goods

Short courses access

Campus facilities (pool, library, etc)

Subsidized on-campus bed & breakfast

Job summary

West Dean College is seeking a Residential Services Coordinator to oversee the administration and coordination of on-campus student accommodation. You will ensure arrivals, departures and documentation are handled smoothly, acting as the first point of contact for residents and coordinating with other teams to keep rooms ready and issues resolved promptly.

This role emphasizes strong organizational and communication skills, with a focus on accuracy, confidentiality, and customer service in a

Qualifications

• Experience in administrative, customer service, accommodation, or hospitality roles.
• Familiarity with Higher Education environments and residential services is a plus.
• Strong organizational skills and attention to detail.
• Clear communication abilities.
• Good numerical skills and confidence with financial information.
• Understanding of confidentiality and data protection.

Responsibilities

• Coordinate day-to-day administration of student accommodation, including room allocations, arrivals, departures, and documentation.
• Serve as a friendly first point of contact for residential inquiries, providing clear information and practical support.
• Collaborate with various teams to ensure rooms are prepared and issues are resolved promptly.
• Manage accommodation charges, inspections, inventories, and maintenance reporting.
• Support busy arrival and departure periods with seamless coordination.

Skills

Organized

Approachable

Dependable

Detail-oriented

Job description

West Dean College is seeking a Residential Services Coordinator to oversee the administration and coordination of on-campus student accommodation. You will ensure arrivals, departures and documentation are handled smoothly, acting as the first point of contact for residents and coordinating with other teams to keep rooms ready and issues resolved promptly.

This role emphasizes strong organizational and communication skills, with a focus on accuracy, confidentiality, and customer service in a