Student Services Assistant — Part-Time & Welcoming

West Sussex; United Kingdom; Remote; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Generous contributory pension (4%–7.5%

Employee Assistance Programme

Mental Health First Aiders

Cycle to work scheme

Free entry to West Dean Gardens

Discounts on retail goods in Sussex

Free and discounted places on short/af

Free use of West Dean SussexFacilities

Subsidised bed and breakfast rates

Job summary

West Dean College is seeking a part-time Student Services Assistant to join our Academic & Student Services team. You’ll be the friendly first point of contact for students on our award-bearing programmes, helping them navigate college life and access the support and services they need.

You’ll maintain accurate student records, respond to queries by email and phone, and provide general administrative support.

Qualifications

• Previous administration experience, ideally in customer-facing or education environments.
• Excellent organisational and communication skills and attention to detail.
• Familiar with data protection and confidentiality requirements.

Responsibilities

• Provide day-to-day support to students and respond to questions.
• Help students access services and information and build positive relationships.
• Maintain accurate student records and respond to enquiries by email and phone.
• Prepare routine correspondence and provide general administrative support to the team.
• Support wellbeing initiatives and college events where needed.

Skills

Organisational skills

Communication skills

Microsoft Office

Education

Arts-related qualification

Tools

Microsoft Office Suite

Job description

West Dean College is seeking a part-time Student Services Assistant to join our Academic & Student Services team. You’ll be the friendly first point of contact for students on our award-bearing programmes, helping them navigate college life and access the support and services they need.

You’ll maintain accurate student records, respond to queries by email and phone, and provide general administrative support.