Part-Time Receptionist & Admin - Primary Care Support

Operose Health; Hawkwell; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

27 days annual leave plus bankholidays

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

LMS access and formative assessments

Opportunities to specialise and grow

Job summary

Operose Health is seeking a Receptionist/Administrator to support Leecon Way & Hawkwell Surgery across both sites, 21.5 hours per week, Monday to Friday. You will be the first point of contact for patients, answer queries, manage appointments and help with administrative tasks to ensure smooth patient flow.

We value excellent communication, basic IT skills (Word, Excel, email) and the ability to follow processes with data security in mind. NHS experience is welcome but not required.

Qualifications

• Reception or customer care experience is essential.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain data security.
• Previous NHS experience is welcome but not essential.

Responsibilities

• Respond to patient queries and liaise with the primary care team; manage appointment requests.
• Email, scan and code clinical correspondence.
• Process prescriptions requests.
• Utilise information systems to support workflow efficiency.

Skills

Reception experience

Customer care

Excellent communication

PC literacy

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Receptionist/Administrator to support Leecon Way & Hawkwell Surgery across both sites, 21.5 hours per week, Monday to Friday. You will be the first point of contact for patients, answer queries, manage appointments and help with administrative tasks to ensure smooth patient flow.

We value excellent communication, basic IT skills (Word, Excel, email) and the ability to follow processes with data security in mind. NHS experience is welcome but not required.