Patient Care Receptionist & Admin - Part-Time (NHS)

Operose Health Ltd; Rochford; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

27 days annual leave

Car benefit scheme

Cycle to work

Travel season ticket loans

Discount cards

Wellbeing services

Job summary

Operose Health Ltd invites applications for a part-time Receptionist/Administrator at Leecon Way & Hawkwell Surgery, Rochford. The role covers front desk duties, appointment handling, patient records, and NHS confidentiality in a supportive local primary care setting.

You will need good communication, basic Word/Excel, and the ability to work across processes with data security. 21.5 hours per week, with pro-rata annual leave and benefits, across two sites.

Qualifications

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous NHS experience welcome but not essential.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception experience

Customer service

Excellent communication

Basic PC skills

Tools

Word

Excel

Email

Job description

Operose Health Ltd invites applications for a part-time Receptionist/Administrator at Leecon Way & Hawkwell Surgery, Rochford. The role covers front desk duties, appointment handling, patient records, and NHS confidentiality in a supportive local primary care setting.

You will need good communication, basic Word/Excel, and the ability to work across processes with data security. 21.5 hours per week, with pro-rata annual leave and benefits, across two sites.