Part-Time Probation Case Administrator – Darlington

Brook Street; Tees Valley; On-site; GBP 14,000 - 21,000; Part time

Job summary

Brook Street is recruiting a Case Administrator for the Probation Service in Darlington. This part-time role (12 hours per week) involves managing case records, processing documents, and coordinating meetings.

You will support case managers while upholding confidentiality and data protection standards. The ideal candidate will have strong organisational and communication skills, the ability to work independently or as part of a team, and proficiency with IT systems and Microsoft Office.

Qualifications

• Experience in administrative or clerical roles, ideally within a public sector environment.
• Knowledge of confidentiality and data protection standards.
• Ability to handle sensitive information with discretion.
• Familiarity with probation or criminal justice systems.
• Experience using case management software.

Responsibilities

• Managing and maintaining accurate case records within the probation system.
• Processing documentation and updating case files efficiently.
• Assisting with the coordination of appointments and meetings.
• Supporting case managers with administrative tasks to ensure smooth case progression.
• Ensuring compliance with policies and confidentiality standards.
• Responding to enquiries and providing excellent service to stakeholders.

Skills

Organisational skills

Communication skills

Independent & team work

Proficiency in IT systems & MS Office

Problem solving & prioritisation

Job description

Brook Street is recruiting a Case Administrator for the Probation Service in Darlington. This part-time role (12 hours per week) involves managing case records, processing documents, and coordinating meetings.

You will support case managers while upholding confidentiality and data protection standards. The ideal candidate will have strong organisational and communication skills, the ability to work independently or as part of a team, and proficiency with IT systems and Microsoft Office.