Part-Time Practice Coordinator – Family Care & Protection

Norfolk County Council; Norwich; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Generous holiday entitlement

Health & wellbeing services

Flexible working (hybrid/remote)

Pension scheme

Job summary

Norfolk County Council is seeking a Practice Coordinator to provide essential administrative support to the Family Help Care and Protection service in Norwich. The role supports Team Managers and Social Care Practitioners, enabling more direct work with children and families. Strong ICT skills, data interpretation, and excellent customer service are required.

Flexible working options include flexi-time, part-time, remote and hybrid arrangements depending on the role and business needs.

Qualifications

• Excellent keyboard and ICT skills in Word, Excel and databases are also necessary.
• Ability to organise meetings, take and produce minutes.
• A high level of customer service and the ability to work to tight deadlines.

Responsibilities

• Provide administrative support to the Family Help Care and Protection service.
• Support operational Team Managers and Social Care Practitioners to free up time for direct work with children, young people and families.
• Communicate effectively at all levels and interpret data to inform decisions.

Skills

Customer service

Organisational skills

Data analysis

Communication

Problem solving

Time management

Tools

Word

Excel

Databases

Job description

Norfolk County Council is seeking a Practice Coordinator to provide essential administrative support to the Family Help Care and Protection service in Norwich. The role supports Team Managers and Social Care Practitioners, enabling more direct work with children and families. Strong ICT skills, data interpretation, and excellent customer service are required.

Flexible working options include flexi-time, part-time, remote and hybrid arrangements depending on the role and business needs.