Practice Coordinator

Norfolk County Council; United Kingdom; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous holiday entitlement

Health and wellbeing services

Flexible working options

Travel expense advance

LGPS pension scheme

Job summary

Norfolk County Council is seeking a Practice Coordinator (Business Administration) for the Adolescent & Therapeutic Support Service, based in County Hall, Norwich. The role provides high‑level admin support to Therapeutic Services, ensuring timely data handling, meeting minutes and effective communication with managers.

You will require excellent customer service, strong organisational skills and proficiency in Word/Excel/databases, with awareness of data protection and information management.

Qualifications

• High level of customer service and effective communication.
• Ability to meet tight deadlines, prioritise work and solve problems.
• Excel/Word and databases ICT skills required.
• Able to organise meetings and take minutes.
• Awareness of data protection and information management.

Responsibilities

• Provide focused business support to Therapeutic Services.
• Work closely with Operational Support Team and managers.
• Deliver first-class admin service to managers and staff.

Skills

Customer service

Organisational skills

Data analysis

Microsoft Word

Microsoft Excel

Communication

Meeting minutes

Data protection

Databases

Tools

Databases

Job description

Practice Coordinator (Business Administration) - Adolescent & Therapeutic Support Service | 10138 | Permanent Contract |37 hours per week | £25,583 to £25,989 per annum | Grade D | County Hall, Norwich

An opportunity has arisen for a highly motivated and well‑organised individual to provide support to the Therapeutic Services, based in County Hall, Norwich.

You will have a high level of customer service, good organisational skills, with the ability to work to tight deadlines, prioritise work and problem solve. You will be able to communicate effectively at all levels, explain technical issues in plain English and have skills in analysing and interpreting data. Excellent keyboard and ICT skills in Word, Excel and databases are also necessary. You will have the ability to organise meetings, take and produce minutes. You will also have an awareness of data protection and information management.

You will be required to work closely as part of the Operational Support Team and with operational managers and their teams. Effective operational support is a vital element to the success of Children’s Services. You will be committed to delivering a first‑class level of support, proactive as well as positive, and will provide a focused, consistent business support service to managers and staff.

You will be part of well established, supportive team and full training will be provided.

These are some benefits you can enjoy by working for Norfolk County Council:

• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependant on your job role and business need.
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

Job Info

• Job Identification 10138
• Job Category Social Care
• Job Schedule Full time
• Locations Priory House, Kings Lynn, Norfolk, PE30 1EB, GB