Family Practitioner

Norfolk County Council; Dereham; On-site; GBP 34,434 - 36,363; Full time

Benefits offered by this job

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Referral bonus

Job summary

Norfolk County Council is seeking a Family Support Practitioner in Dereham to manage a complex caseload and provide high-quality support to children and families. The role involves collaborating with various stakeholders to ensure positive outcomes.

Ideal candidates will have experience in social care, strong communication skills, and the ability to remain resilient in challenging situations. Excellent IT skills and a flexible approach are essential, along with a commitment to maintaining accurate records.

Qualifications

• Experience in a support or social care setting with families.
• Proficiency in IT tools such as Word and Excel.
• Ability to communicate effectively and manage stress.

Responsibilities

• Manage complex Family Support caseloads providing high-quality support.
• Work collaboratively with families and other professionals.
• Assess and manage risks associated with family situations.
• Communicate across all levels for effective service delivery.

Skills

Working with children and families

Good IT skills (Word, Excel)

Strong communication skills

Resilience and flexibility

Job description

Family Support Practitioner | 10694 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum | Grade H | West Norfolk & Breckland

Overview

An exciting opportunity has arisen for a Family Practitioner to work in Family Help in West Norfolk & Breckland. Your office base will be at Elizabeth House, Dereham.

We are looking for an experienced practitioner who can manage a complex caseload of Family Support cases and work with children and families to enable sustained positive change.

Responsibilities

• Manage a complex caseload of Family Support cases, providing high‑quality support to children, young people and families.
• Work collaboratively with the child, their network and other professionals to identify concerns, produce plans and deliver services to achieve positive outcomes.
• Identify and assess risk, and keep risk under review throughout each case.
• Prioritise and adapt practice to meet changing family needs and situational demands.
• Communicate effectively at all levels, including co‑operating with agencies, professionals and the wider team.
• Use IT tools effectively, including Word, Excel and relevant databases.
• Demonstrate resilience, flexibility and initiative in a fast‑paced environment.
• Maintain accurate and up‑to‑date case records, adhering to statutory and organisational procedures.

Qualifications

• Experience of working with children and families, ideally in a support or social care setting.
• Good IT skills, including proficiency in Word, Excel and databases.
• Strong communication skills across all levels.
• High level of resilience, flexibility, and the ability to remain calm under pressure.

Benefits

• Competitive salary.
• Generous holiday entitlement.
• Health and Wellbeing services, including physiotherapy and counselling.
• Flexible working opportunities such as flexi‑time, part‑time, remote and hybrid working.
• Financial benefits including ‘Norfolk Rewards’, a Blue Light card and relocation expenses where applicable.
• Advance of expenses for work travel.
• Local Government Pension Scheme with generous employer contributions and life assurance.
• Tax‑efficient pension and car lease options.
• Referral bonus for successful referrals to hard‑to‑fill positions.