Part-Time Patient Services & Front Desk Advisor

Lakeside Healthcare Group; Kettering; On-site; GBP 11,000 - 15,000; Part time

Job summary

Lakeside Healthcare Group in England is seeking a part-time receptionist to join our busy GP surgery. You will answer incoming calls, greet patients and visitors, and handle front-desk administration while being trained on our procedures.

The role is 25 hours per week with a pro rata salary; visa sponsorship is not available and applicants must demonstrate right to work in the UK at interview.

Qualifications

• Three years or more in a customer-facing environment.
• Experience in a busy multi-functional team and GP surgery.
• Experience handling confidential information and data.

Responsibilities

• Answering the telephone and front desk duties.
• Issuing prescriptions and reception related administration.
• Facilitate effective communication with patients and visitors.
• Provide general assistance to the practice team.

Skills

Call centre experience

Customer facing

Communication skills

Education

GCSE or equivalent

Tools

Systm One

Job description

Lakeside Healthcare Group in England is seeking a part-time receptionist to join our busy GP surgery. You will answer incoming calls, greet patients and visitors, and handle front-desk administration while being trained on our procedures.

The role is 25 hours per week with a pro rata salary; visa sponsorship is not available and applicants must demonstrate right to work in the UK at interview.