Part-Time Patient Services Administrator (Reception)

circlehealth; England; On-site; GBP 21,000 - 29,000; Part time

Benefits offered by this job

Private Pension Scheme

Private Healthcare Scheme

Family Friendly policies

Life Insurance

Employee discounts

Job summary

Circle Health Group is seeking a Patient Administrator (Reception) to support the administration team in the Private Healthcare environment. The role is part-time (22.5 hours) with a fixed pattern, covering 08:00–16:00 on Tuesdays, Wednesdays and Thursdays, and involves handling patient queries, bookings and mail processing.

Salary is quoted as £24,947.11 FTE per year, depending on experience, with extensive holiday and benefits.

Qualifications

• Maths and English GCSEs (A–C) or equivalent

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed for a professional service to patients, visitors and staff.
• Respond to patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and follow relevant measures.
• Complete mandatory training as required.

Skills

PC proficiency

Microsoft Office

Customer service

Education

Maths & English GCSEs (A–C)

Tools

Healthcare admin systems

Job description

Circle Health Group is seeking a Patient Administrator (Reception) to support the administration team in the Private Healthcare environment. The role is part-time (22.5 hours) with a fixed pattern, covering 08:00–16:00 on Tuesdays, Wednesdays and Thursdays, and involves handling patient queries, bookings and mail processing.

Salary is quoted as £24,947.11 FTE per year, depending on experience, with extensive holiday and benefits.