Patient Services Administrator — Flexible Hours

Circle Health; Bolton; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

25 days holiday per year + bank

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub with discounts

Wellbeing resources access

Employee recognition programmes

Industry leading training and devop"

Job summary

Circle Health Group in Bolton is recruiting for an administrative role working 37.5 hours per week with a flexible shift pattern. You will support the patient journey, handle queries, mail, and electronic bookings while following best practice processes to ensure a smooth, professional service across patients, visitors and staff.

The role requires Maths/English GCSEs at grade A-C or equivalent, PC proficiency, and basic financial awareness.

Qualifications

• Maths and English GCSEs A-C or equivalent functional skills level 2.
• Proficient in using a PC, including software and systems.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, staff and contractors.
• Complete all relevant mandatory training.

Skills

Proficient in PC & software systems

Basic financial awareness

Strong administrative skills

Education

Maths and English GCSEs A-C or equivalent

Job description

Circle Health Group in Bolton is recruiting for an administrative role working 37.5 hours per week with a flexible shift pattern. You will support the patient journey, handle queries, mail, and electronic bookings while following best practice processes to ensure a smooth, professional service across patients, visitors and staff.

The role requires Maths/English GCSEs at grade A-C or equivalent, PC proficiency, and basic financial awareness.