Part-Time Patient Booking Coordinator | NHS Referrals

NHS; Cockermouth; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Private medical insurance

Holidays 26 days + 8 bank holidays

Job summary

Cumbria Medical Services in Cockermouth is seeking a Patient Booking Coordinator to manage NHS referrals and book clinic slots efficiently.

This permanent role is 3 days a week (22.5 hours) Tuesday to Friday, with a starting hourly rate of £13.75. Benefits include private medical insurance after probation, and 26 days of holiday plus 8 bank holidays.

Informal enquiries are welcomed; provisional interview dates are 8th-9th October.

Qualifications

• Experience managing referrals via NHS E-Referral system.
• Ability to handle patient enquiries politely and confidentially.
• Proven administrative skills in a healthcare setting.

Responsibilities

• Manage incoming NHS referrals using the E-Referral system.
• Ensure suitable clinic slots are available at all times.
• Assist patients with enquiries and maintain confidentiality.
• Undertake other administrative tasks as required.

Skills

Customer service

Administrative duties

Confidentiality

NHS referral handling

Communication

Tools

E-Referral system

Job description

Cumbria Medical Services in Cockermouth is seeking a Patient Booking Coordinator to manage NHS referrals and book clinic slots efficiently.

This permanent role is 3 days a week (22.5 hours) Tuesday to Friday, with a starting hourly rate of £13.75. Benefits include private medical insurance after probation, and 26 days of holiday plus 8 bank holidays.

Informal enquiries are welcomed; provisional interview dates are 8th-9th October.