Part-Time NHS Team Admin Coordinator

North Cumbria Integrated Care NHS Foundation Trust; Workington; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

27-day holiday scheme

NHS Discounts

Salary Sacrifice schemes

Vivup

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a part-time Team Secretary to support the West ESSD team with administration and data management. The role involves coordinating referrals, scheduling visits, and acting as a first point of contact for callers.

The post requires strong communication, IT proficiency, and the ability to work with a multidisciplinary team. The position offers 25 hours per week with flexible patterns across 3–5 days.

Qualifications

• Excellent communication and interpersonal skills required.
• Proficient IT skills including Excel, Word, Outlook.
• Previous experience in administrative call handling and patient-facing roles.

Responsibilities

• Process and document referrals to the ESSD service.
• Triaging referrals by need and urgency.
• Liaise by telephone or email with wards, NHS teams, GPs and patients.
• Plan and book team assessments in electronic diaries.
• Take minutes in meetings and support data collection and audits.
• Support team with annual leave, sickness, appraisals and ordering supplies.

Skills

Excellent communication skills

IT skills

Admin call handling

Education

NVQ 2 in Business Administration or Customer Service

EDCL or equivalent

Tools

EMIS

SILVERLINK

CHUB

Job description

North Cumbria Integrated Care NHS Foundation Trust is seeking a part-time Team Secretary to support the West ESSD team with administration and data management. The role involves coordinating referrals, scheduling visits, and acting as a first point of contact for callers.

The post requires strong communication, IT proficiency, and the ability to work with a multidisciplinary team. The position offers 25 hours per week with flexible patterns across 3–5 days.