ESSD Team Secretary - Part-Time Admin & Coordination

Ncic; Workington; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Counselling service

Job summary

The West ESSD Team at NCIC is recruiting a Band 3 Team Secretary to work 25 hours per week in a supportive, patient-focused role within the Stroke Discharge service.

You will assist clinical staff with administration, data collection and management, plan patient visits, and coordinate referrals across wards, GPs and social care. Flexible hours and start/finish times are available to accommodate caring commitments.

Qualifications

• NVQ 2 in Business Administration or Customer Service or equivalent.
• Excellent IT skills and proficient use of Microsoft Office applications (Excel, Word, Outlook).
• Strong communication and interpersonal abilities with attention to detail.

Responsibilities

• Processing and documenting referrals into the service; triaging by need and urgency.
• Liaising by telephone or email with hospital wards, NHS teams, GPs, Adult Social Care and patients.
• Planning and booking team assessments and visits in electronic diaries; creating weekly timetables for patients.
• Writing discharge letters and completing referrals to other services; updating patient documentation; taking minutes in meetings.

Skills

Communication skills

Interpersonal skills

Team coordination

Education

NVQ 2 in Business Administration or Customer Service or equivalent

Tools

Excel

Word

Outlook

Microsoft Office

Job description

The West ESSD Team at NCIC is recruiting a Band 3 Team Secretary to work 25 hours per week in a supportive, patient-focused role within the Stroke Discharge service.

You will assist clinical staff with administration, data collection and management, plan patient visits, and coordinate referrals across wards, GPs and social care. Flexible hours and start/finish times are available to accommodate caring commitments.