Part-Time Multiskilled Delivery & Customer Service

apetito; United Kingdom; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Living Wage employer

33 days holiday per year

Discretionary annual bonus

Pension scheme

Life assurance

Christmas turkey/voucher

Job summary

Wiltshire Farm Foods, part of the apetito group, is seeking a part-time, multi-skilled driver who will also handle coldstore picking and office-based customer service. You will work 30 hours per week across a 5-in-6 day pattern, including bank holidays, delivering frozen meals with care to customers in Wiltshire/Swindon area.

Responsibilities include multi-drop deliveries, app-based updates, order picking in coldstore at -20ºC, and processing customer orders by phone and online while maintaining

Qualifications

• Experience in a customer service role (face-to-face or telephone).
• Full UK manual driving licence, held for at least 2 years.
• Computer literate, including phone apps and PC systems.
• Confident telephone manner, with clear, adaptable communication.
• Accuracy and attention to detail; numerate and good written English.

Responsibilities

• Deliver frozen meals to customers safely, courteously, and on time on multi-drop routes.
• Undertake pre-shift vehicle checks and drive within the law; keep the van clean and roadworthy.
• Use delivery app to update ETAs, proof of delivery and customer notes.

Skills

Customer service

Driving licence (UK)

Computer literacy

Telephone manner

Attention to detail

Time management

Reliability

Team player

Job description

Wiltshire Farm Foods, part of the apetito group, is seeking a part-time, multi-skilled driver who will also handle coldstore picking and office-based customer service. You will work 30 hours per week across a 5-in-6 day pattern, including bank holidays, delivering frozen meals with care to customers in Wiltshire/Swindon area.

Responsibilities include multi-drop deliveries, app-based updates, order picking in coldstore at -20ºC, and processing customer orders by phone and online while maintaining