Part-Time Membership & Office Administrator

Confidential; Northampton; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Private medical cover

Pension

Critical illness cover

Life insurance

Annual leave

Job summary

The National Allotment Society (NAS) is seeking a friendly, organised Part-Time Administrator to join our Head Office team in Northamptonshire. The role covers membership administration, day-to-day office support and customer service as the first point of contact for members.

Core duties include handling inquiries, maintaining records, processing post and invoices, and supporting events. 22.5 hours per week with a pro rata salary of £26,000–£27,000 FTE.

Qualifications

• Experience in administration or customer service roles.
• Able to handle multiple tasks with accuracy and attention to detail.
• Proficient in MS Word, Excel, Outlook and database use.
• Good written and verbal communication skills.
• Friendly and professional telephone manner.

Responsibilities

• Respond to phone and email enquiries; direct specialist queries as needed.
• Maintain membership records and update databases and website information.
• Process correspondence, post and routine documents.
• Assist with orders, invoices, despatch, deliveries and courier collections.
• Maintain office supplies and materials; assist with events and meetings.
• Greet visitors and support a professional Head Office environment.
• Provide general administrative support to ensure smooth office operation.

Skills

Administration

Customer service

Microsoft Word

Excel

Outlook

Databases

Office systems

Tools

Microsoft Word

Excel

Outlook

Databases

Job description

The National Allotment Society (NAS) is seeking a friendly, organised Part-Time Administrator to join our Head Office team in Northamptonshire. The role covers membership administration, day-to-day office support and customer service as the first point of contact for members.

Core duties include handling inquiries, maintaining records, processing post and invoices, and supporting events. 22.5 hours per week with a pro rata salary of £26,000–£27,000 FTE.