Part-Time Administrator — Member Services & Office Support

The National Allotment Society; England; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Private medical cover

Generous pension

Life insurance

Critical illness cover

Annual leave pro rata

Job summary

The National Allotment Society is seeking a friendly, organised Part-Time Administrator to join our small Head Office team in Northamptonshire. This permanent, part-time role involves day-to-day office support, membership administration and frontline member contact, requiring excellent customer service and communication skills.

Salary is £26,000–£27,000 FTE, pro rata for 22.5 hours per week. Benefits include 20 days’ annual leave plus 8 public holidays pro rata, pension, private medical cover

Qualifications

• Experience in administration or customer service.
• Organised, accurate and detail-oriented with a friendly telephone manner.
• Strong written and verbal communication skills.
• Proficient with Word, Excel, Outlook and databases.

Responsibilities

• Respond to telephone and email enquiries, providing helpful information and directing specialist queries where appropriate.
• Support membership administration, maintaining accurate records and updating databases and website information.
• Process correspondence, post and routine documentation.
• Assist with orders, invoices, goods despatch, deliveries and courier collections.
• Maintain office supplies, literature and other materials.
• Support the organisation of shows, events, meetings and occasional NAS events.
• Greet visitors and help maintain a professional and welcoming Head Office.
• Provide general administrative support across the organisation and help ensure the office runs efficiently.

Skills

Administration

Customer service

Communication

Microsoft Office

Attention to detail

Tools

Microsoft Word

Excel

Outlook

Databases

Job description

The National Allotment Society is seeking a friendly, organised Part-Time Administrator to join our small Head Office team in Northamptonshire. This permanent, part-time role involves day-to-day office support, membership administration and frontline member contact, requiring excellent customer service and communication skills.

Salary is £26,000–£27,000 FTE, pro rata for 22.5 hours per week. Benefits include 20 days’ annual leave plus 8 public holidays pro rata, pension, private medical cover