Part Time Membership Customer Service & Sales Advisor

TMRG; Metchley; On-site; GBP 26,000; Part time

Job summary

A membership organisation located in Edgbaston is seeking a part-time Membership Customer Service & Sales Advisor. The role involves driving membership growth through outbound calls and assisting with customer queries. Ideal candidates should have at least one year of sales experience and excellent communication skills. Additional perks include a bonus, free parking, and enhanced pension contributions, along with generous holiday allowances.

Benefits

Bonus

Free Parking

24 days holiday plus Bank Holidays

Enhanced pension contributions

Qualifications

• At least 1 year of sales experience or in a negotiating role.
• Excellent communication skills.
• Confident and outgoing personality.
• Strong organisational skills.
• Self-motivated and proactive attitude.

Responsibilities

• Drive growth of membership subscribers via outbound calls.
• Assist with member customer service queries.
• Create and deliver recruitment and retention campaigns.
• Attend business trade shows.
• Manage subscriber renewals.
• Answer inbound calls from existing members.

Skills

Sales experience

Excellent communication skills

Confidence

Organisational skills

Self-motivation

Job description

Part Time Membership Customer Service & Sales Advisor

Edgbaston

£26,000 pa pro rata (3 days)

The Company

A membership organisation supporting businesses with exclusive services and discounts across the UK. They assist with marketing, buying power and financial services. This is an established and respected not for profit company, offering a wealth of opportunity.

What’s on offer

• Part Time 3 days Monday, Wednesday and Friday 9.00am till 5.00pm in the office
• Bonus
• Free Parking
• 24 days holiday plus Bank Holidays rising to 27
• Enhanced pension contributions

What will you do as a Membership Customer Service and Sales Advisor

• Drive growth of membership subscribers via outbound calls to existing clients and prospective members
• Assist with member customer service queries
• Create, develop and deliver customer recruitment and retention campaigns
• Attend business trade showsManage subscriber renewals
• Answer inbound calls from existing members

What will you need to be a Membership Customer Service and Sales Advisor

• At least 1 years sales experience or within a role that includes negotiating
• Excellent communication skills
• Confident and outgoing
• Organised
• Self motivated