Part-Time Medical Receptionist — GP Practice

The Crown Medical Centre; Monkton Heathfield; On-site; GBP 12,000 - 17,000; Part time

Job summary

The Crown Medical Centre in Taunton is seeking a friendly Medical Receptionist to join our reception team. You will be the first point of contact for patients, handling calls, arranging appointments and supporting clinicians with administrative tasks.

The role is 22 hours per week with pattern Mon-Thu afternoons. Training will be provided; previous GP reception experience is desirable but not essential. You will work as part of a busy, supportive team and maintain patient confidentiality.

Qualifications

• Excellent communication and customer service skills.
• GP reception experience is desirable but not essential.
• Ability to stay calm under pressure and work as part of a team.
• Training will be provided.

Responsibilities

• Greet patients and direct them appropriately.
• Answer telephone calls and handle enquiries in a professional manner.
• Book, amend and cancel appointments.
• Process prescription requests and home visit requests.
• Maintain patient records in the EMIS Web system.
• Ensure patient confidentiality and maintain a welcoming reception.

Skills

Communication skills

Customer service

Teamwork

Calm under pressure

Tools

EMIS Web

Job description

The Crown Medical Centre in Taunton is seeking a friendly Medical Receptionist to join our reception team. You will be the first point of contact for patients, handling calls, arranging appointments and supporting clinicians with administrative tasks.

The role is 22 hours per week with pattern Mon-Thu afternoons. Training will be provided; previous GP reception experience is desirable but not essential. You will work as part of a busy, supportive team and maintain patient confidentiality.