Part-Time Medical Receptionist – NHS Pension (SystmOne)

Chase Medical; Gloucester; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

NHS Pension

Free on-site parking

Supportive practice team

Job summary

Chase Medical is seeking an experienced Medical Receptionist for a part-time position in Gloucester (GL1).

You will greet patients, manage appointments, answer calls, and support day-to-day reception duties in a GP practice. Experience in GP reception and with SystmOne is preferred; strong communication and organisation are essential. Flexible shifts across mornings and afternoons are required.

Qualifications

• Previous experience working as a Medical Receptionist within a GP practice.
• Experience using SystmOne.
• Excellent communication and customer service skills.
• A friendly and professional approach when dealing with patients.
• Strong IT and administrative skills.
• The ability to remain calm and organised in a busy environment.
• A good understanding of patient confidentiality and data protection.
• The ability to work well as part of a team.

Responsibilities

• Welcoming patients and dealing with enquiries in a professional and friendly manner
• Answering incoming telephone calls and directing queries appropriately
• Booking, amending and cancelling patient appointments
• Updating patient records and maintaining accurate information
• Handling confidential patient information in line with practice policies and GDPR requirements
• Supporting the smooth day-to-day running of the reception area
• Liaising with GPs, nurses and other members of the practice team

Skills

Communication skills

Customer service

Teamwork

Organisation

Data protection

Tools

SystmOne

Job description

Chase Medical is seeking an experienced Medical Receptionist for a part-time position in Gloucester (GL1).

You will greet patients, manage appointments, answer calls, and support day-to-day reception duties in a GP practice. Experience in GP reception and with SystmOne is preferred; strong communication and organisation are essential. Flexible shifts across mornings and afternoons are required.