Part-Time Medical Receptionist — EMIS & Front Desk Expert

Primary Care Management Solutions Ltd; Wembley; Presencial; GBP 12 000 - 16 000; Tempo parcial

Resumo da oferta

The Law Medical Group Practice in Wembley is seeking a reliable Receptionist to support the front desk and administrative functions. You will greet patients, manage in-person and telephone inquiries, and help maintain orderly reception flow.

The role requires experience in EMIS, handling appointments, and distributing information to clinicians. You will work 27.5 hours per week, Monday to Friday 1:00 pm–6:30 pm, in a friendly team environment.

Qualificações

• Experience in patient-facing reception roles.
• UK citizen with at least five years of work experience in the UK.
• Ability to manage front-desk duties and patient queries.

Responsabilidades

• Receive and greet patients at the front desk, directing them appropriately.
• Answer phone calls and respond to patient inquiries in a courteous, professional manner.
• Manage appointment bookings and use EMIS to update patient records.
• Process incoming correspondence and ensure information is directed to clinicians.
• Support day-to-day reception operations and maintain a clean, organized reception area.
• Provide cover for colleagues during periods of absence as required.

Conhecimentos

Customer service

Organisational skills

Phone etiquette

Attention to detail

Front desk experience

Ferramentas

EMIS

Descrição da oferta de emprego

The Law Medical Group Practice in Wembley is seeking a reliable Receptionist to support the front desk and administrative functions. You will greet patients, manage in-person and telephone inquiries, and help maintain orderly reception flow.

The role requires experience in EMIS, handling appointments, and distributing information to clinicians. You will work 27.5 hours per week, Monday to Friday 1:00 pm–6:30 pm, in a friendly team environment.